SAFARI ESCAPE PLAYLAND

* Ages between 1 month to 12 years old and below are allowed to enter the park.
* Kids - 3 to 12 years old
* Toddler - Below than 2 years
* One paying adult is compulsory to supervised the children.
* Accompanying Guardian must be 18 years old and above.
* Guardian ticket can only be purchased with an accompanying child.
* Ratio of 2 children to 1 adult applies for immediate family member at all times.
* Children measure 140cm and above are restricted from entering the park.
* Children weight no more than 40kg are eligible to play all the rides.
* Grip socks is compulsory for all children.

Ticket Usage
* Tickets are issued in Wristband form and shall be worn by the purchasing person at all times.
* Tickets cannot be exchanged or transferred to another individual that did not meet age requirements.
* Entry may be denied if the tickets are damaged, altered, or illegible.
 
User Responsibilities
* Equipment Care: Participants are responsible for handling all the equipment with care. Any damage caused by improper use may result in charges for repair or replacement.
* Compliance: Participants must follow all instructions provided by the crew for safety purposes.
 
Cancellation Policy
* No refunds, or changes can be made.
* We reserve the right to change the terms and conditions without prior notice.
* Safari Escape Playland shall not be responsible the tickets sold in any event of act of god, riot, electricity outage, flood fire & earthquake, emergency that may occur to prevent Conquer from operating.

Prohibitions & Limitations
* No food and drinks inside the play area.
* No toys, jewelries or accessories allowed on the climbing structure.
* Balls from ball pit must stay inside the ball pit area.
* Customers are not allowed to chew gum while playing.
* All customers must adhere to the Safari Escape Playland Staff’s instructions at all times.
* Please refrain from bringing glass bottle/containers and any sharp objects.
* Unruly, disruptive and offensive behavior and profanity is strictly prohibited and will not be tolerate.
* Violators may be asked to leave without a refund.
* Smoking and Vaping are strictly prohibited.
* Alcoholic drink is strictly prohibited.
* This activity is not advisable for individuals with medical conditions.
* No pets allowed.
* Customers who are suspected or is pregnant, any known health conditions, or have had surgery in the last 3 months are not allowed to enter.
* Failure to adhere to the above prohibitions and limitations will result in immediate escort out of the park with no refunds.
 
Additional Information
* All payment is CASHLESS only. We accept Card and E-Wallet (TnG, DuitNow, Grab Pay, etc)
* Our last call for admission to the park is 1.5 hours prior to closing.
* Appropriate clothing must be worn at all times.
* For online redemption, changes cannot be made once the ticket purchased and strictly no separate redemption.
* During School Holiday and Public Holiday, weekend rate will be applied at our admission ticket.
* Weekday ticket can only be redeemed on weekday but not applicable for School Holiday and Public Holiday that falls on weekday.
* Online Bulk purchase tickets (2 tickets or more) must be redeemed on the same day of use. Said tickets cannot be redeemed on a separate occasion or be refunded.
* Weekday tickets cannot be redeemed during Weekend, vice versa. Customers must purchase a separate ticket on the counter.
 
Contact Information
* For any questions or concerns regarding these Terms and Conditions, please contact us at +6010-972 9518